Leasing Manager / Director
THE FOLLOWING IS A GENERAL POSITION DESCRIPTION FOR THIS POSITION IN THE PROPERTY MANAGMENT INDUSTRY. RESPONSIBILITIES MAY VARY BY EMPLOYER. REGULAR POSITIONS WITH APARTMENT COMMUNITIES MAY DIFFER FROM DUTIES FOR CAREER STRATEGIES TEMPORARY POSITIONS THUS TEMPORARY ASSIGNMENT DUTIES ARE SUBJECT TO APPROVAL BY CAREER STRATEGIES' ASSOCIATE.
A leasing manager/director trains and manages the leasing consultant staff and directs the sales efforts of an apartment community. The director/manager is responsible for providing exceptional service to community residents, future residents and the corporate management team. This individual must provide the community with value and quality by assessing the needs of client they are assisting and providing a solution that not only coincides with the goals of the community but is beneficial for all concerned parties. The manager/director also takes an active role in the external marketing and advertising of vacancies.
Basic responsibilities include but are not limited to:
- Greeting all residents, future residents and internal team members in a professional manner
- Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties
- Advanced bookkeeping and clerical work
- Facilitating all aspects in the apartment leasing process
- Enhancing the quality of life for residents by organizing and promoting community events/parties
- Respecting the boundaries of confidentiality, fair housing laws and safety
- Planning and executing on site marketing and advertising directives
- Mentoring and training new leasing consultants
Vigilant tracking of market trends and implementation of said tracking through outreach and market surveys.
Ideal candidates will have:
- 1-2 years leasing experience
- Proven sales track record
- Ability to multi-task
- Projection of a professional image by following dress code and appearance standards as set forth by the community
- 1-3 years in a management position
- Strong customer service background and skills
- Basic typing and clerical skills
- Familiarity with AMSI, Yardi, Rent Roll, Yieldstar, MRI, and/or LRO is a plus
- Reliable transportation
- Excellent telephone skills
- A positive, upbeat attitude
- Sales skills
- Clean criminal background


